Terms & Conditions

Sales Terms

1. All orders are subject to inventory availability.

2. Backorders will be shipped freight collect except when free shipping program is eligible.

3. Payment Terms: Net 30 days from invoice date on approved credit. Any past due invoice will be subject to 5%interest as the late payment penalty. There will be a $45.00 charge for any bounced payment check.

4. Free Freight Program: $3,000 for any orders to customer’s registered warehouse address in Eastern and Central Time Zones. $4,500 for Mountain and Pacific Time Zones within the continental USA. Alaska and Hawaii are excluded. Additional Fees such as residential, limited access, and lift gates would be an additional fee. ”

5. A $10 handling fee will be applied for all palletizing and crating.

6. No returned merchandise will be accepted after 14 days upon receiving merchandise. All authorized returnsmust be with original packing and all accessories must be included. Returned items must be shipped prepaidfreight and are subject to a 15% restocking fee.

7. All prices quoted are FOB Steelworks warehouse in Peachtree Corners, Georgia.

8. Steelworks will not be responsible for damaged goods or shortages that are not stated on the freight bill orreported within 24 hours.

9. Due to Steelworks products improvements, prices and specifications are subject to change without prior notice.


Steelworks provides a limited 1-year manufacturer warranty under the company terms. Steelworks warrants all new items under proper use and installation as specified by Steelworks.

Steelwork’s warranty is limited to 1 year from the original purchase receipt from the dealers/ distributors to be free from manufacturer defects in material or workmanship.

The terms of exchanging the items or parts will only be determined by Steelworks.

No labor charges are provided in this warranty.

Improper use, installation, or negligence will result in voiding the warranty.

Any inquiries, please feel free to direct your concerns through our authorized dealers.